1. Why should I buy the levitating products from www.hcnt.cn?
HCNT is the inventor and manufacturer to produce electromagnetic levitation products with its own R&D team and factory land which is 27000 square meters. And HCNT patented this technology in china, USA and Europe.
90% HCNT’S levitating products are exported to USA, Europe and Japan with 16 years’ history experiences.
Working with world top 500 companies like Pum.a, carlberg, Heneiken, Victories’ secret and Miller etc.
2. Can I customize my own design or add my logos on the products?
HCNT is able to make OEM/ODM designs, and can add logo on every products.
People need to send the artwork of the designs and logos to us firtly.
3. What is your warrant period and lifetime for the products?
Warrant time: One year since the date the goods leave the factory.
Lifetime: 3-5 years
4. What is the maximum levitation distance and weight endurances for the levitation products? and why it will happen?
For top levitation system, the maximum levitation distance is 7cm and maximum weight endurance is 30kgs.
There is a electromagnetic field on the top which can generate a repulsive magnetic force once it is powered, and we put a magnet on the top of the floating gadgets which is opposite to the repulsive force from the electromagnetic field. when the electromagnetic repulsive force is balanced with the both opposite force from the magnet and the gravity weight of the gadgets, and the gadgets will float in the mid air automatically. It seems that the gadgets are hanging in the mid air from the top.
For bottom levitation system, the maxim levitation distance is 5cm and maximum weight endurances is 2kgs.
There is an electromagnetic field on the bottom base which can generate a repulsive magnetic force once it is powered, and we put a magnet on the bottom of the floating gadgets which is opposite to the repulsive force from the bottom electromagnetic field. when the electromagnetic repulsive force is balanced with the both opposite force from the magnet and the gravity weight of the gadgets, and the gadgets will float in the mid air automatically. It seems that the gadgets are holding in the mid air from the bottom.
Regarding the control of levitation distance, more bigger the levitation distance is, more stronger the magnetic field is, and more bigger the levitation system is, and more expensive the prices. It is the law of conservation of energy.
5. What is the requirements and limitations for the floating gadgets?
For electromagnetic levitation system, floating gadgets can’t be iron or magnet.
For top levitation system, the levitation system is customized according to the weight and size of the gadgets. It should be match one by one precisely, which is very sensitive and clients should not replace different gadgets casually. Sometimes, it is very necessary that clients need to send the gadgets they would like to display to our factory for technique adjustment and precisely levitation system customizations.
For bottom levitation system, there are different weight endurance ranges. And people can choose relevant weight ranges to be adapt to the floating gadgets. however, the height of the floating gadgets are limited as bellows:
0-100g less than 10cm
0-200g less than 15cm
0-400g less than 18cm
0-500g less than 20cm
0-1000g less than 20cm
0-2000g less than 22cm
6. What is the lead time for production ?
Samples: 3-5 days after sample charge receipt
Mass production: 30-35 days after 30% deposit receipt.
7. What is the payment terms and shipment terms?
30% deposit paid before production, 70% balance paid before shipment
Total order amount is over USD35000, shipment terms is FOB Shenzhen
Total order amount is less than USD35000, shipment terms is Ex works
8. I want to see how it work, where can I see it?
There are some videos about how our products work on youtube.com as listed:
9. After-sales Service system
Unless otherwise noted in the LIMITED WARRANTY extended to a specific product, the general MANUFACTURER’S LIMITED WARRANTY is as follows: HCNT Technology (“Warrantor”) extends a Limited Warranty to the original purchaser of this product. This warranty covers any defects caused by faulty materials or workmanship. Parts and labor are covered for a period of ninety (90) days from the date of purchase.
To obtain warranty repairs, Email or call about the defective product with the original packaging with a suitable outer carton to the contact information below. Please provide a complete description of the problem:
Attn: Mr. Robert Wang (Engineer)
Cell: 86 139 2984 0587
If the product in question is returned for repair/replacement after the term of the Limited Warranty has expired or you do not have a proof of purchase, you also can call 86 139 2984 0587 at attention to Mr. Robert Wang for further information and assistance.
This warranty is non-transferable. This warranty does not apply to any product damaged by accident, misuse, abuse, improper line voltage, acts of God, or operation that is not in compliance with the instructions in its manual. Warrantor will not be liable for any loss or damage, direct, consequential, or incidental, arising out of the use or inability to use this product in any way. The maximum damage Warrantor can be held responsible for is limited to the product or its fair market value, as stated in this Limited Warranty. Warrantor reserves the right to, in lieu of product repair or replacement, issue a refund for the purchase price (excluding any taxes) or the fair market value of the item as determined by warrantor.